Real Stories From Ex-Sugar Lovers
Turns out people love sweetness not sugar
Sea Salt Caramel
Sale price
₹333
Regular price
₹450
SAVE 26%
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Sea Salt Caramel
20Gm x 15 Sachets
Sale price
₹333
Regular price
₹450
SAVE 26%
Incl. Of All Taxes
Sweet Caramel, A Hint Of Sea Salt, And Rich Coffee Create The Perfect Balance In Every Sip.
Get ₹399 Off
When you upgrade to the pack of 15 · 300gm
Whole pack contains
Fiber
12gms
Fat
1.5gms
Calories
585kcal
Description
Sweet. Salty. Seriously addictive.
A bold coffee blend with indulgent caramel and a subtle hit of sea salt. Sea Salt Caramel Coffee brings together the perfect sweet-and-salty flavour combination in a smooth, café-style coffee without the unnecessary added sugar.
Made with monk fruit and designed for both hot and cold preparation, it's your shortcut to a delicious caramel coffee whenever the craving strikes.
For: Caramel coffee lovers, sweet-and-salty snackers and anyone who wants their daily coffee to taste anything but basic.
Nutritional facts
Shipping, Redeem & Refund
Shipping Policy
Enjoy free shipping on all orders above ₹399. For orders below ₹399, a standard shipping fee of ₹99 will be applied.
All purchases are dispatched from our warehouse located in Gurgaon, Haryana, India, through third-party courier services. Orders are processed and shipped within the timeframe specified below, starting from the date the order is confirmed.
For deliveries across India, orders typically arrive within 6 to 7 business days. Deliveries are carried out between 9:00 AM and 8:00 PM, seven days a week (Monday to Sunday). A signature will be required at the time of delivery to confirm receipt of the package. If you are unavailable, you are requested to arrange for someone else, such as a family member, colleague, or neighbor, to accept the delivery on your behalf.
Sorry Sugar will not be held responsible for packages that are received and signed for by an alternate recipient. Additionally, the company is not liable for any damage that occurs after the product has been successfully delivered.
Any issues related to missing items or damage must be reported to the customer service team on the same day as delivery. Claims made after this period may not be accepted.
Shipping and handling charges may vary depending on factors such as the product type, packaging requirements, size, and other logistical considerations. All applicable charges will be clearly displayed at the checkout page before payment is completed.
Return & Cancellation Policy
Sorry Sugar aims to provide customers with the best possible shopping experience. However, since our products cannot be reused or resold once opened or consumed, they are not eligible for return after delivery. Any damage caused due to improper storage, handling, or incorrect preparation will not be covered under this policy. Additionally, this policy does not cover reactions arising from individual dietary sensitivities or allergies to specific ingredients. Customers are advised to review the ingredient list carefully before consumption.
Sorry Sugar is not responsible for any damage that occurs after the delivery of products. To raise a claim for missing items, leakage, breakage, damaged, or incorrect products, customers must provide a clear unboxing video showing the original packaging and the condition of the product at the time of opening. This video is mandatory for all such claims.
To request a refund, customers should contact us at our customer support, along with relevant images and videos supporting the claim. The subject line of the email should include “Refund For.” If a package appears tampered with, damaged, or defective at the time of delivery, customers must refuse to accept it immediately from the delivery partner.
If an order is marked as delivered but has not been received, customers must report the issue within three days of the delivery status. No refunds will be processed after this timeframe. Delivery charges are non-refundable, as they are charged by delivery partners. All refund requests must be submitted within 48 hours of delivery along with the required proof.
Once approved, refunds may take up to 10 days to be credited. For Cash on Delivery (COD) orders, refunds will be transferred to the bank account provided by the customer within 4–7 working days. Sorry Sugar will share the transaction ID and confirmation details, including screenshots, once the refund is initiated.
Cancellation Policy
Orders can only be cancelled before they are dispatched from the warehouse. Once a cancellation request is approved, refunds for prepaid orders will be credited back to the original payment method within 10 days of acceptance.
FAQ’s
Q1. After acceptance of cancellation/refund, how long would it take to receive back my funds?
Refunds for prepaid orders are credited to the original payment method within 10 days of approval. In the case of COD orders, refunds are processed to the bank account shared with the customer support team within 4–7 working days. Sorry Sugar will provide confirmation details, including transaction IDs and relevant screenshots, once the refund is initiated.
Q2. Does the policy cover opened/used products?
No, this policy does not cover products that have been opened or used. It only applies to cases involving leakage, broken items, or missing products.
Q3. How can I cancel my order in case I placed it by mistake?
If an order is placed by mistake, it can be cancelled directly from the order confirmation page within the first few hours. Alternatively, customers can contact support at support@sosorrysugar.com for assistance.
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
Free Shipping On All Orders ₹399 & Above
How To Make It Right. Every Time.
Clear steps. Nothing extra. Definitely zero added sugar.
Step 1
Empty SORRY SUGAR Sachet Into The Tumbler.
Step 2
Add Water 100ml (Hot Or cold) . Stir For Hot, Shake For Cold
Step 3
Drink It Like It Should Be. Your Sweet Sweet Sugarless Coffee.
Step 1
Empty SORRY SUGAR Sachet Into The Tumbler
Step 2
Add ice (40g) + water (40ml) and blend it like you mean it.
Step 3
Drink it like it should be. Your sweet sweet sugarless coffee.
Your Next Better Decision
Frequently asked questions
Every Sorry Sugar coffee contains zero added sugar and is sweetened with monk fruit instead, giving you the sweetness you expect without adding sugar. The result is a zero glycemic impact coffee that doesn't ask you to compromise on taste. It's everything you love about a café-style coffee just without the sugar.
Yes! The Breakup Trial Kit includes one sachet of every Sorry Sugar flavour, plus our signature Sorry Sugar Tumbler. The best part? The entire value of the Trial Kit is redeemable on your next purchase.
We chose monk fruit because it delivers the best of both worlds. It's 100% natural, has a zero glycemic index, is around 300× sweeter than sugar, and has a clean, smooth taste without the bitter aftertaste of many other sweeteners. It's also diabetic-friendly, making it the perfect sweetener for every Sorry Sugar drink.
Zero added sugar is just the beginning. Every Sorry Sugar coffee is fibre-rich, low in calories, and contains prebiotics to support your daily routine. Combined with our monk fruit sweetening and zero glycemic impact, it's a coffee that's built to taste good and do more.
Yes. All Sorry Sugar products contain skimmed milk to deliver the rich, creamy café-style taste you know and love.
